Privacy Policy

Welcome to Rigo. When you use the services provided by Rigo, we will give priority to protecting your personal information and privacy in accordance with applicable laws and regulations. We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store and protect your personal information. Because Rigo's reputation depends on maintaining strong relationships with our users, we are committed to maintaining our privacy policy. We strongly recommend that you read and understand this Privacy Policy carefully before using Rigo services. If you have any questions or concerns about this Privacy Policy or related matters. Please contact us via the email at the end of this page.

Description: Information collection method

We collect information from you in two ways: first, through the information you voluntarily provide when using our services, and second, through automatic collection of information generated when you use functions and services.

1. Register and log in

Quick login: In order to facilitate your access to our application and community, we will assign you a unique registration number as your quick login ID. It is your responsibility to keep this ID safe, as adding friends is required.

Apple account login: When you register to use Rigo, we may collect your personal information, such as your username, email address, and mobile phone number. This information is used to create and manage your account and ensure that you use our services correctly.

2. Business functions

When using "Rigo" products, you will receive corresponding permissions based on the functions you use. These rights are required for the product to function properly. If you choose not to provide these rights, it will only affect the use of specific features and will not affect our ability to continue to provide services to you.

3. Our product features include:

Business Feature 1: Upload avatar

After logging into a Rigo product, you have the option to access your phone's photo album and enhance your avatar information by selecting photos from the album or taking new photos. If you deny this access, you may not be able to upload your avatar, but this will not affect your use of other features of our products. Please note that album access is limited to the photos you select.

Business function 2: Message function

As a registered user of Rigo, you can participate in Rigo's community communication by sending comments. During this process, we will collect your log information.

Business function 3: Clipboard function

To quickly copy and paste content, we mainly use user IDs. We ask for access to your device's clipboard. Please be assured that we only recognize the contents of the clipboard locally and do not upload any clipboard information to our servers.

4. Sharing, transfer and public disclosure of personal information

4.1 Prerequisites for sharing information

We will not share your personal information with any other company, organization or individual except in the following circumstances:

When we have your express consent or authorization in advance.

Sharing is required in accordance with applicable laws, regulations, legal procedures or administrative or judicial mandatory requirements.

4.2 Information sharing for security and statistical analysis purposes

Ensure safe use: We prioritize the security of your account and services. In order to protect your account and property, and protect your and our legitimate rights and interests from illegal infringement, we or our service providers may share necessary equipment, account and log information.

Product usage analysis: In order to analyze the usage of our services and improve user experience, product usage statistics (such as crashes, flashbacks, etc.) may be shared with affiliated companies or third parties. This data is aggregated and cannot be used to identify you personally.

We will sign strict confidentiality agreements with companies, organizations and individuals who share personal information with us, requiring them to handle personal information in accordance with our instructions, this Privacy Policy and other relevant confidentiality and security measures. We will only provide information about the scope and effectiveness of the promotion to third parties without disclosing any personally identifiable information. Alternatively, we will process this information anonymously in summary form to ensure your privacy.

We will only share your information for lawful, necessary and specific purposes.

4.3 Transfer of personal information during acquisition, merger, and reorganization

As our business continues to develop, we may enter into mergers, acquisitions, asset transfers, or similar transactions that may involve the transfer of your personal information. In this case, we will require the new company or organization holding your information to comply with this privacy policy. Otherwise, we will ask the company or institution to re-obtain your authorization.

5. Disclosure of other reasons

In addition to the purposes set out above, we may need to retain, store or disclose your personal information. These situations are as follows:

1. Authorization or consent: If you explicitly authorize or agree to "Rigo" to disclose your personal information, we may process it accordingly.

2. Comply with applicable laws: We are committed to complying with all relevant laws and regulations. Therefore, in certain circumstances it may be necessary to retain, store or disclose your personal information in order to comply with a legal obligation.

3. Court order or legal process: If we receive a court order or legal process requiring the disclosure of your personal information, we will comply accordingly.

4. Requirements from government agencies: We may be obliged to retain, store or disclose your personal information upon request from relevant government agencies.

5. Reasonable Beliefs: If we have reasonable grounds to believe that it is necessary to retain, store or disclose your personal information to protect our rights, property or safety, we will do so.

We take the storage and protection of your information very seriously. We take comprehensive measures to ensure that your personal information is stored securely and protected from unauthorized access, alteration or disclosure. In addition, we use industry-standard security measures, such as encryption, to protect the confidentiality and integrity of your personal information.

It is important to know and understand these rules regarding the retention, storage and disclosure of personal information. This extended paragraph retains the original meaning and incorporates an improved language style.

6. How do we store and protect information?

6.1 Information retention period

Generally, we will keep your personal information for as long as necessary to fulfill the purposes of our products and for the shortest period permitted by law. If our products or services stop operating, we will notify you through push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable time.

6.2 Information protection

We take practical steps to protect your personal information, such as using encryption technology and anonymization methods that meet or exceed industry standards. We also implement security mechanisms to protect your personal information from malicious attacks.

We have established a dedicated security department, security management system and data security process to ensure the security of your personal information.

We implement strict data use and access systems to ensure that only authorized personnel have access to your personal data. We conduct regular security audits of our data and technology to protect the integrity of your personal information.

7. How do users manage information?

We take your concerns about your personal information seriously and work hard to protect your rights to access, correct, delete and withdraw consent to your personal information. We provide you with complete control over your privacy and security. Your rights include:

7.1 Access to your personal information

You have the right to access your personal information, unless otherwise provided by applicable laws and regulations. In order to exercise your right to access personal data, you can do the following:

one. Personal Information: You can access your personal information through the "Rigo" application and navigate to the "Personal Center" - "Modify" section. You can access your personal information by entering the Rigo application and navigating to the Personal Center - Modification section. Here you can view detailed information such as your user ID, nickname, birthday, personalized information and other relevant information.

-b. Avatar: To view your avatar, simply enter the Rigo app and go to the Profile - Avatar section. "Part of it.

Please note that the above methods provide you with access to your personal information so that you can check and verify its accuracy.

8. Delete your personal information

The purpose of deleting certain personal information is to correct inaccurate information, such as removing your birthday, personalized signature and personalized tags from your personal data. However, please note that once you or we assist in deleting the information, it may not be immediately deleted from our backup systems. This is due to legal and technical constraints necessary for security measures.

Please be assured that we take the security and confidentiality of your personal information very seriously. Although this information may still exist in our backup systems, we ensure that it is stored securely and any further processing is strictly restricted. These measures will continue until the backup has been effectively deleted or anonymized in accordance with legal and technical requirements.

Thank you for your understanding and cooperation in this matter. This extended paragraph retains the original meaning and uses a more complex language style.

9. Account cancellation

-If you need to cancel your account, you can initiate a cancellation request through Personal Center-Settings-Cancel Account. Please note that once your account is canceled, we will stop providing products or services to you. Additionally, your personal information, including any revenue generated from your account, will be deleted or anonymized.

-In addition, please note that if you violate the terms and conditions in the Rigo Service Agreement or the provisions of relevant national laws and regulations, your account may be canceled or deleted. In such event, all service-related information and data associated with your account will be deleted or anonymized.

10. Transfer of personal information

If you wish to have your personal data transferred to a designated personal data processor, we strongly recommend that you contact us by email. After verifying your identity, we will quickly handle the transfer in strict accordance with the conditions stipulated by the national cyberspace department. Unless otherwise provided by relevant laws and regulations or otherwise agreed upon by both parties in this policy.

Please be assured that we will prioritize the security and confidentiality of your personal information during transmission. In order to minimize the potential risk of information leakage, destruction, loss, tampering or other damage, we will strive to implement comprehensive information management measures and deploy the most advanced technical support measures.

We appreciate your cooperation in this matter and are committed to ensuring the seamless and secure transfer of your personal information. The revised paragraph retains the original meaning and incorporates a more refined language style.

11. Respond to your requests

If you encounter difficulties in accessing, correcting or deleting your personal information through the above methods, or you think it is necessary to access, correct or delete other personal information and/or services generated by using our products, or you suspect that you have violated the relevant laws, regulations or agreements that collect or use your personal information, we strongly encourage you to contact us through the contact information listed in this Agreement.

To ensure maximum security, we may require a written request or other method of identification. Please be assured that we will handle your request seriously within 15 days after receiving your feedback and successfully verifying your identity.

12. Notices and Modifications

To ensure that our services are continuously enhanced and comply with national laws, this Privacy Policy will be updated regularly. However, please be assured that we will not diminish the rights granted to you in this privacy policy without your express consent. Prior to the issuance of the updated policy, the revised version will be publicly posted on our website and mobile platforms, and a change notification will be posted through an internal pop-up window or other appropriate means. We strongly recommend that you visit Light Sweet regularly for the latest updates to our privacy policy.

For major changes, we will provide more meaningful notification methods in the app, such as feedback collection pop-ups, announcement notifications or personalized pop-up reminders, and ask for your consent again. Significant changes include significant changes to our service model, including the purposes, types and uses of personal information processed. This also applies to significant changes in our control, such as transfers of ownership resulting from mergers, acquisitions and reorganizations. In addition, the main recipients of shared, transferred or disclosed personal information have changed, the way you use, exercise your rights and participate in the processing of personal information has changed significantly, and personal information, contact information and complaint channels have changed significantly.

13.How to contact us

If you have any questions, suggestions or complaints regarding data processing or the Privacy Policy, please feel free to contact us at: Rigo@hotmail.com. We are committed to answering your questions in a timely manner and addressing any comments or complaints you may have.

Before using Rigo, we strongly recommend that you read and understand this Privacy Agreement in its entirety. Please ensure that you fully understand and consent to our processing of your personal information. We sincerely thank you for your trust and support!