Privacy policy

Welcome to RideRex ("we"). We prioritize safeguarding your privacy and treating it with the utmost respect.

When you access or utilize our websites, services, applications, products, and content (collectively termed as "services"), you confirm that you have reviewed and comprehended this policy, acknowledge your rights concerning your personal information, and consent to its collection, usage, and processing by us. Should you disagree with any part of this policy, please discontinue the use of our services. Capitalized terms used but not defined herein have the meanings ascribed to them in the user terms.

For any inquiries regarding the handling of your information, please reach out to us through our online customer service.

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What Information Do We Collect About You?

When you create an account and use our Platform, we collect various types of information, including your contact information, the content you generate, and other information about you. We also collect data from third-party social network providers that you link to our Platform, as well as details about your usage patterns and technologies. If you allow us to access your language, IP address, etc., we also collect information from messages you send through our Platform and other data collected.

How Will We Use Your Information?

We use your information to fulfill our service agreements with you, enhance and manage the platform, and enable you to utilize its features. Additionally, we use your data to provide personalized suggestions and promote our platform.

Who Do We Share Your Information With?

We share your data with third-party service providers who help us operate the platform, such as cloud storage and IT service providers. We also share information with our business partners and providers of analytics and search engines. To comply with applicable international laws and regulations, we may also share your data with law enforcement agencies, public authorities, or governmental bodies.

How long will we keep your information?

We retain your information as long as it is necessary to (1) perform our contractual obligations and rights with respect to the information in question, (2) our legal obligations under applicable laws and regulations to retain data for a certain period of time, taking into account the time limits prescribed by applicable law; (3) our legitimate business purposes; and (4) defend disputes or potential disputes. More information.

If there are any changes, how will we inform you?

We will normally notify all users of any significant changes to this policy through our platform notifications. However, you should review this policy periodically to check for any changes. We will also update the "last update" date at the top of this policy, which reflects the effective date of the policy. If you continue to visit or use the service after the date of renewal of the policy, you accept the renewal policy. If you do not agree with the updated policy, you must stop accessing or using the service.

The types of information we collect

Information We Collect and Use

Your Unique Account ID: We will quickly create good account information for you. We ensure that this is a unique identifier ID for the user and you need to take care of this ID and contact our team if you have any issues.

Technical Information: We automatically collect technical data when you use the platform. This includes your IP address, location data, unique device identifiers, browsing history, cookies, mobile operator details, time zone settings, and device information like model, screen resolution, operating system, and platform. We also gather information about your platform usage.

Behavioral Information: We collect data about your interactions on the platform, including comments, user-generated content, and videos you create and broadcast. We link your email or social media login with your platform activities, gather user engagement metrics (likes, comments, reports), and track your communication preferences.

Information from Third Parties: If you use other services we provide or websites we operate, we may receive your information from third parties. This includes data from advertising networks, analytics providers, and other commercial or public sources.

Messaging Data: We collect and process (including scanning and analyzing) the information you provide in messages, including personal information, content details, timestamps, and communication participants. Messages sent to other users are accessible to them, and we are not responsible for their use or disclosure of this information.

Metadata: When you upload videos to the platform ("user content"), certain metadata is automatically attached. Metadata provides details about the data, such as how, when, and by whom the user content was created, as well as its format. It includes your account name, allowing others to trace the video back to you, and any additional information you provide, such as hashtags or keywords in comments.

How We Use Your Information

We utilize the information we collect about you in the following ways:

Platform Management: To manage the platform and its internal operations, including troubleshooting, data analysis, testing, research, statistics, and investigation purposes. This ensures the stability and security of the platform and allows us to solicit your feedback.

Interactive Functions: To enable your participation in the platform's interactive features when you choose to do so.

Personalized Content: To personalize the content you receive and provide you with customized content based on your interests.

Platform Improvement: To improve and develop the platform, including product development.

Suggestions: To make recommendations to you and other users on goods or services that might be of interest.

Profile Information: To provide your profile information to those you choose and enable your participation and interaction with other users on the platform.

Privacy Settings: To make your information available to other users based on the privacy settings you select.

User Interactions: To show you content that you have liked, commented on, or viewed, as well as content from your region and users you follow.

Advertisements: To show you advertisements that are relevant to you.

Promotion: To promote the services and use the information you provide, such as user content and video content, as part of our advertising and marketing activities to promote the platform.

Age Verification: To ensure you meet the legal age requirements to use our services.

Service Updates: To inform you of changes to our services.

Communication: To communicate with you.

User Support: To provide user support.

Policy Enforcement: To enforce our terms, conditions, and policies.

Payments: To facilitate payments to you or from you as outlined in the supplemental terms virtual goods policy, user terms, or separate advanced content creator agreements.

How We Share Your Information

We share your information with the following selected third parties:

Cloud Storage Providers: To store the information and provide disaster recovery services and perform any contracts we have signed with you.

Analytics and Search Engine Providers: To help us optimize and improve the platform.

IT Service Providers: To support the infrastructure and services of the platform.

Data Centers and Host Providers: To store and host the platform's data.

We also share your information with any member or affiliate of our group to assist in improving and optimizing the platform, preventing illegal use, increasing user numbers, and for our internal business purposes.

If required by law, we will share your information with public bodies to:

Legal Compliance: Comply with legal obligations, procedures, or requirements.

Policy Enforcement: Enforce our user terms and other agreements, policies, and standards.

Security and Fraud Prevention: Detect, prevent, or resolve security, fraud, or technical issues.

Protection: Protect the rights, property, or safety of us, our users, third parties, or the public.

We may also disclose your information to third parties:

Your rights

If you have registered for an account, you can access and update some of the personal information you provide to us by logging in to your online account and using the functions and features available there.

Your information security

We will take measures to ensure that your information is handled safely and in accordance with this policy. Unfortunately, the transmission of information over the Internet is not entirely secure. Although we will try our best to protect your information, such as through encryption, we cannot guarantee the security of the information you transmit through the platform; any transmission risk is borne by you.

We have appropriate technical and organizational measures to ensure that the level of security is commensurate with the potential and severity of the risks to your and other users' rights and freedoms. We maintain these technical and organizational measures and will revise them from time to time to improve the overall security of our system.

From time to time, we will include links to our partner networks, advertisers and affiliate websites. If you use links to these sites, please note that these sites have their own privacy policies and we do not assume any responsibility or responsibility for these policies. Please review these policies before submitting any information to these sites.

Note that if you upload a video to the platform for the first time, you will be informed that you are using the platform on a public account, which means that if you publish a video, it will be visible to every user of the platform, regardless of your connection to that user. You can restrict visitors' access to the information contained in the information published to the platform according to the privacy settings specified in the information window. Changes to the privacy settings on the platform will be applied immediately and affect information you have posted in the past. Once you decide to delete the corresponding UGV or broadcast content or other information provided in your profile, we will delete your information from the platform you use.

How long do we keep your information

We use the following criteria to determine how long your information will be retained:

Our contractual obligations and rights with respect to the information involved;

According to the law, keep the data required by law for a certain period of time;

The limitation of action stipulated by law shall be applied;

Our legitimate business purposes; and Potential dispute or dispute.

After you terminate our service, we can store your information in aggregated and anonymous format. Notwithstanding the above, we may also retain any personal information reasonably necessary to comply with our legal obligations, to allow us to settle and litigate disputes and to enforce our agreements.

Policy Updates

We will typically notify all users of significant changes to this policy through platform notifications. However, you should review this policy periodically for any updates. The "last update" date at the top of this policy reflects the effective date. If you continue to use the service after the policy has been updated, you are accepting the revised policy. If you do not agree with the updated policy, you must stop accessing or using the service.

In case of any conflict between the supplemental terms (specific to the jurisdiction where you access or use the service) and other parts of this policy, the supplemental terms will prevail.

Personal Data Security

The personal data you share for the service will be protected in accordance with our company's policies and systems.

Data Retention

We will not retain sensitive personal data longer than necessary for legitimate use or as required by existing laws.

Data Access

You have the right to access your personal data on our platform at any time.

Notification

If RideRex fails to maintain the confidentiality of your personal data on our platform, we will immediately notify you through the contact information you provided.

Protection of Personal Information

1.The protection of the user's personal information is a fundamental principle of our company. We will collect, use and safely store your personal information in accordance with this Agreement and the RideRex Privacy Policy. In the event of a conflict between the contents of this Agreement regarding the protection of personal information and the RideRex Privacy Policy described above, and if this Agreement does not expressly provide for the protection of personal information, the RideRex Privacy Policy shall prevail. The content shall prevail.

2.Quick Login: When you select the Quick Login option, we will quickly create a unique identifier for you. You may cancel or delete this account, but you cannot sell it. You are obligated to retain this ID.

3.Our company recognizes the importance of personal information to you, so we place a high priority on protecting your privacy and personal information and treat and handle your personal information with a high degree of care. To learn more about the rules for handling and protecting personal information, your rights to manage your personal information, etc., please click on the RideRex Privacy Policy before registering for an account, or you can log in to the software at any time during your account use.

CONTACT US

Should you have any questions about the Privacy Policy, you may send a mail via RideRex@hotmail.com